Author:Delego
15/04/2024
Delego is a cloud-based software
designed for companies with field workers, such as technicians performing home services,
aiming to optimize the execution of activities. We connect all stakeholders in
the chain through algorithms and intelligent maps based on resource location.
We boost the quality of your service and the satisfaction of your customers
Process optimization
Delego allows you to optimize
everything from planning your visits to managing the subsequent verification of
service quality, significantly reducing the time and resources required to
carry out these tasks.
Comprehensive visualization of your operation
Delego provides a complete,
real-time visualization of your entire operation, including the location of
your workforce, your customers, available personnel, task compliance, execution
receipts, and customer satisfaction surveys.
Enhancement of customer experience
With Delego, you can create unique
and memorable customer experiences, increasing loyalty and engagement, thanks
to the ability to provide 5-star service with continuous monitoring and
automatic notifications via email or WhatsApp. Ensure that your service is
always impeccable with Delego.
Real-time Location tracking and information capture
Knowing the whereabouts of your staff is no longer a challenge with Delego. With our service management software, you can track in real-time when the technician arrives at the client's location, capture photographs of the service outcome, collect the customer's signature, and much more.
Join Delego today and unlock your next level of execution!
Key benefits
Save resources, improve service
levels, and grow your customer base
● Get
immediate access to information for decision-making
● Maintain
real-time control and monitoring of services
●
Eliminate manual processes and excessive paperwork
● Enhance
communication with your customers and agents
● Increase
your efficiency and profitability
● Optimize
your service management
● Boost
customer satisfaction
Turn your agents into superheroes and amaze your customers
Contact us: delego.ai