1. Primary care as the true foundation
High-performing systems invest in strong, integrated primary care networks that act as the entry point for most care needs.
2. Real interoperability across systems
Digital systems talk to each other. Providers, payers, and patients share data securely, enabling more timely and accurate decisions.
3. Data-driven governance and real-time decision-making
Dashboards, indicators, and predictive tools help organizations stay ahead of demand, manage resources, and identify early warning signs.
4. Patient-centered service design
Processes are built around the person receiving care—from communication to scheduling to follow-up—not just around internal workflows.
Why this matters for the U.S.
While regulations, financing, and infrastructure
differ, many of these ideas are adaptable to American health systems—with the
right leadership and local context.
We don’t need to copy other systems—but we can learn from what’s working.
Sometimes, the right question is: what could we do differently, starting
tomorrow?